FAQ's

FAQ’s

Q1. Are your products handmade?

Yes. Many of our products are handcrafted using traditional handloom and artisanal textile techniques.

 

Q2. Will my product look exactly like the photos?

Minor variations in weave, texture, print placement, and color are natural characteristics of handcrafted textiles.

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Q3. Do you ship internationally?

Yes, international shipping may be available to select countries.

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Q4. Are customs duties included?

No. International customers are responsible for local customs duties, taxes, and import charges.

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Q5. How do I care for handloom textiles?

Please follow the care instructions provided with the product. We generally recommend gentle washing and avoiding harsh detergents.

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Q6. Can I cancel my order?

Orders may only be canceled before dispatch. Once shipped, cancellation requests cannot be guaranteed.

 

Q7. What if I receive a damaged item?

Please contact us within 48 hours of delivery with photographs and order details.

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Q8. Do you offer bulk or custom orders?

Yes, subject to availability and production timelines. Please contact us directly for inquiries.